How are we resilient to similar issues of what CrowdSrtike underwent in July 2024?
Jul 21, 2024
Recently, a significant technical issue with CrowdStrike's Falcon sensor caused widespread system crashes, leading to substantial disruptions across various sectors. The incident was marked by continuous Blue Screen of Death (BSOD) errors, impacting numerous organizations worldwide.
The technology we use is designed to avoid such risks through a distinct architectural approach:
User Space Operations: Our agents operate in the user space, significantly mitigating the risk of critical system errors like BSODs. This separation from the kernel space ensures that even if an issue arises, it won't affect the core system stability, allowing other processes to continue running smoothly.
Standard Kernel APIs: By utilizing standard kernel APIs, we ensure compatibility and stability, avoiding the pitfalls of complex kernel drivers. These APIs are well-documented and thoroughly tested, providing a robust foundation for our security measures.
Kernel and User Space Explanation:
A computer's operating system divides memory into two main areas: kernel space and user space.
Kernel Space: This is the core part of the operating system with complete control over everything in the system. It handles critical tasks like managing hardware, system calls, and core system processes. Any errors here, like those from faulty drivers, can cause severe system crashes, including BSODs.
User Space: This is where user applications and processes run, separated from the core system functions. Operations in user space have restricted access to system resources, reducing the risk of critical system failures.
The recent CrowdStrike incident underscores the importance of robust and stable endpoint protection solutions. Technology we utilise, with its emphasis on user space operations, provides a safer, more reliable alternative for security monitoring and threat protection, ensuring operational continuity and enhanced security for our clients.